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Creating Value vs. Transferring Value

As a business person it is my goal to create value. Value is created when the whole is more than the sum of the parts, when a way is found to make 11 widgets from…

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“How Pleasure Works: The New Science of Why We Like What We Like,” by Paul Bloom

We assume we like things because they feel good and dislike others because they don’t feel good. In other words, pleasure is primarily a response…

Just How Big an Ego Do You Need to be a Leader?

George Steinbrenner, long-time owner of the New York Yankees, passed away at 80 in July 2010. Steinbrenner was well-known for his passion and drive and…

30 Methods of Influence: #27 Delegate Effectively

“30 Methods of Influence” by Stephen R. Covey 27. Delegate effectively. Effective delegation takes emotional courage as we allow, to one degree or another, others…

Feet of Clay? It’s Okay!

People want certainty, they want security. They want to feel that someone really smart, really competent, really capable is in charge. They confuse competence with…

Fear: An Entrepreneur’s Best Friend

“The primary difference between an entrepreneur and a professional business manager, generally speaking, is one of attitude. The entrepreneur, especially when starting out, knows that…

The Extra Degree

The difference between hot water and steam is 1 degree. At 212 degrees everything changes. Are you willing to go the “extra degree”? Do you…

Frugal Innovation

Frugal innovation is a recently-popularized term characterized by careful, insightful, and economical use of resources, a specific kind of innovation that takes great care to…

30 Methods of Influence: #26 Speak the Languages of Logic and Emotion

“30 Methods of Influence” by Stephen R. Covey 26. Speak the languages of logic and emotion. The language of logic and the language of emotion…

“Hold Fast Your Dreams”

Okay, I’m a businessman, an attorney, an accountant, have a building contractor’s license. All serious, serious stuff. Far removed from perhaps the conventional image of…

What is your HLP? (Highest Leverage Point)

Life is wonderful but it also is rather finite (anybody find a way out of here alive, please let me know). I want to make…

Are You Willing to Change?

If you truly expect things to change in your life, then you must be willing to change your life. To get what you’ve never had…

“As If Fear Never Entered His Mind”

“He played as if fear——of Roger Federer, of Centre Court——never entered his mind.” This is how a New York Times sports writer (July 3, 2010),…

30 Methods of Influence: #25 Be There At the Crossroads

“30 Methods of Influence” by Stephen R. Covey 25. Be there at the crossroads. None of us want the people we care most about to…

“No, it’s too hard. Forget it, no way you can do it.”

“No, it’s too hard. Forget it, no way you can do it.” This was the reaction to IBM researcher David Ferrucci’s proposal to attempt to…

Memo to My Company:

Please, please promise never to do this to our customers! Whenever I experience a mediocre customer service encounter, I think, “How can I learn from…

Why Are Destructive Habits So Hard to Break?

“Instant Analysis” by David Lieberman, is a collection of 100 of the “most common, annoying, puzzling, self defeating behaviors and habits” that human beings have,…

Who Would You Be Without Your Body?

One of my tasks as a leader is to evaluate people. How good are they now, how good might they be, what would it take…

30 Methods of Influence: #24 Don’t Give Up, and Don’t Give In

“30 Methods of Influence” by Stephen R. Covey 24. Don’t give up, and don’t give in. It is unkind to shield people from the consequences…

We Are Meant To Be Different

Emotional maturity, having a healthy self-concept, and fully accepting ourselves lie in releasing the opinions of others, not letting ourselves be negatively impacted by their…

The Blind Men and The Elephant

A group of blind men lived together in a remote village. One day an elephant came to town, and since this had never happened before,…

Racquetball and Life

I play racquetball. I play racquetball a lot. I like to win. I like to win a lot. Even more, I like to play well,…