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How Will You Measure Your Life?

“How Will You Measure Your Life?” is both an age-old question and the title of a new book by Harvard Business School Professor Clayton M. Christensen, also author of the business best-seller “The Innovator’s Dilemma.”…

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Motivation and the Two-Factor Theory

The opposite of satisfaction is not dissatisfaction, rather no satisfaction. Similarly, the opposite of dissatisfaction is no dissatisfaction. The two-factor theory of motivation was developed…

Following Feynman’s First Principle

Physicist Richard Feynman’s First Principle is simple: “You must not fool yourself… and you are the easiest person to fool.” We tend to believe what…

Muda, Mura, Muri

Muda, Mura, and Muri are three Japanese words representing core focuses in the Toyota Way of eliminating waste and inefficiency and increasing profitability. MUDA –…

Wantology

Wantology is a process for clarifying what we REALLY want rather than what we think we want. Most of us do not put a lot…

“The First 20 Minutes”

“The First 20 Minutes” is the title of a new book by Gretchen Reynolds, a fitness columnist for The New York Times. The book asserts…

Repeatability: Staying True to Your Core

“Repeatability” is both the theme and the title of a new book by Chris Zook and James Allen, consultants with Bain & Company. Great companies…

Fuerte en la Cabeza

Fuerte en la cabeza means strong in the head, mental toughness. Mental toughness is many things, including the ability to stay cool, calm, and collected…

Pre-Fail

It is a lot easier to talk the talk than walk the walk. This is especially true when it comes to quality, excellence, and crisp…

Errors: Inevitable? Maybe. Acceptable? Never!

Occasionally I find someone in a management position who thinks errors will always “happen”. The implication is that errors are just part of life and…