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Zig Ziglar, 86 (Nov. 6, 1926–Nov. 28, 2012)
Zig Ziglar, 86 (Nov. 6, 1926–Nov. 28, 2012)
Zig Ziglar, one of the inspirational greats, passed away on Wednesday, November 28. His twelve books are full of wisdom and his first, “See You…
November 30, 2012
The Power of Framing
“A cheerful frame of mind, reinforced by relaxation…is the medicine that puts all ghosts of fear on the run.” — George Matthew Adams; 1878–1962 We…
November 29, 2012
Silence is Permission, Silence is Consent, Silence is Acceptance
I first saw “Silence is Permission” as a sticker on a construction supervisor’s hard hat. The gentleman explained that its purpose is to remind people…
November 27, 2012
A Day of Thanks, Moments of Perspective
“The Pilgrims made seven times more graves than huts. No Americans have been more impoverished than these who, nevertheless, set aside a day of thanksgiving.” …
November 21, 2012
Count Your Blessings: Make it Truly a Day of Thanksgiving
Want to cheer yourself up? Find energy on even the darkest days? Count your blessings! Enumerate all the things you have to be thankful for,…
November 19, 2012
Monroe’s Motivated Sequence
Monroe’s Motivated Sequence is a suggested structure for organizing your thoughts or words to persuade or inspire folks to take action. Developed by Alan Monroe…
November 15, 2012
What is your 生き甲斐 ?
生き甲斐 translates from Japanese as ikigai (pronounced ee-ki-guy), which means “reason for being” Or put another way, – What gets you bounding out of bed…
November 13, 2012
Choose or Lose
Americans revel in having choices. Fifty-five (permanent) flavors of Haagen-Daz ice cream, more models of cars than we can shake a stick at, overflowing grocery…
November 13, 2012
Confirming Satisfaction and Creating Closure: Key Customer Service Checkpoint
Closing the communication loop is vital. Too often a business gets a request or complaint and takes action to resolve the situation but never calls…
November 8, 2012
Dominance, Dependence, Detachment: Three Responses to Life
How much are we driven by anxiety, by a desire for security? Karen Horney; 1885–1952, was a German psychoanalyst who postulated in “Neurosis and Human…
November 6, 2012
The Pleasant Life, The Good Life, and The Meaningful Life
In “Authentic Happiness,” Dr. Martin Seligman; 1942–, postulates that there are three paths to happiness: the pleasant life, the good life, and the meaningful life.…
November 1, 2012