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“Five Secrets to Keeping New Year’s Resolutions”

Ok, there are a BUNCH of secrets to motivating change, here are five: 1)    Take Baby Steps! Try making just one resolution or maybe three small ones (i.e. small alterations in your behavior that are…

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“Two Ways to Unlock Your Creativity in Two Minutes”

“Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me…

“The Perils of Giving in to ‘Feel Good’ Distractors”

A “feel good” distractor is anything we choose to do instead of what we know we should do (i.e. what we do when we procrastinate).…

The Destructive Power of the Broken Link

As a devout believer in customer service, I often go bonkers (sorry about the technical term) when even one link in the service chain is…

“How is Your MRI?”

 MRI in this case stands for “Most Respectful Interpretation” of what someone is saying to you or of their behavior. Words and things can be…

“I Just Erase Memories of that Kind of Behavior.”

“It is demoralizing to have your leadership challenged  just because you’re a woman  or because you’re a woman of color, but  I just erase memories…

“Tell Me I Can’t Get It Done, and I Will”

per·sist·ence [ pər sístənss ]  1) the quality of continuing steadily despite problems or difficulties   “Tell Me I Can’t Get It Done, and I Will”…

“In the Courtroom of Your Mind” 

I was wandering a used bookstore the other day in Miami Beach when I saw a book titled “In the Courtroom of Your Mind”. It dealt with…

“Is the Road to Success Paved with an Obsession with Failure?”

To make any process better, does it pay to be obsessed with analyzing your failures? Does virtually any system, whether it be it turning apartments…