Day: July 7, 2016

2 silhouettes of human heads in side profile, 1 with question marks inside the head, the other with exclamation points. They are facing each other and each has a blank speech bubble coming from their mouth

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What You Say v. What I Hear

What we intend to convey and what others hear are often two very different realities. “You are yelling at me!” v. “Your