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We humans prefer the simplicity of straight-line linear systems; we would like the world to behave in an orderly, predictable fashion. Would
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Confirmation bias, the tendency to see what we expect and want to see, is one of the most common human mental shortcuts
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I am by training an accountant and an attorney, and worked briefly as an auditor; all hardheaded professions, grounded in hard skills.
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I have relentlessly pursued mastery of my craft my entire life. My home library has over a thousand books, I have three
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The world needs boat rockers, those willing to challenge the status quo and push for change. However, it is not enough to
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Verschlimmbesserung literally translates from German as ‘worsening improvement’ and speaks to trying to improve a situation but ending up making it worse.
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Chesterton’s Fence refers to a decision principle: “Before removing an existing rule, structure, or practice, you must first understand why it was
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We live in an ever more complex, chaotic world where the pace of change seems to be accelerating daily. How to make
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Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;
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To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be
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Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture
