Category: Continual Learning

The image is a flat, vector-style illustration with a soft purple background. In the center, a man in a dark purple suit stands in a thoughtful pose, with one hand on his chin and the other on his hip. Above his head are three interlocking gears, symbolizing thinking or problem-solving. Curved white arrows point from a large question mark on the left toward the gears, and from the gears toward a bright yellow light bulb on the right.

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Balance

Sensemaking

We live in an ever more complex, chaotic world where the pace of change seems to be accelerating daily. How to make

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A yellow background with a woman pointing to the white halo she is wearing on her head

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Continual Learning

The Halo Trap: Even Smart People Get Snared

Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;

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Conceptual image of crumpled paper balls as steps leading to a light bulb, symbolizing failure as part of the creative or problem-solving journey toward success

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Continual Learning

Quiet Failures Sink Strong Teams

To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be

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A hand holding up a sticky note that says "every failure is a step to success" against a blurred colorful background

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Continual Learning

Are You Willing to Invest in Loss?

Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture

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The image shows a stylized illustration of delegation or leadership. At the top center, there is a red, human-shaped figure standing alone, with one arm raised as if directing or signaling. Below it, arranged in a row, are five smaller human-shaped figures in different colors—yellow, green, blue, orange, and purple. Curved arrows in matching colors point from the red figure down toward each of the five figures, indicating that tasks, responsibilities, or guidance are being distributed from the single red figure to the group below.

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Continual Learning

Delegation is a Skill, an Ongoing Process, not a One Time Act

When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back

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Two businessmen discussing in corporate office during during business meeting

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Balance

Always Separate Praise and Feedback: Why ‘Sandwiching’ Doesn’t Work

Sandwiching: A technique used by supervisors to try to soften feedback: Scrape up a few nice words of appreciation to begin with

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The Collier Companies logo with the mission statement written underneath: “Proudly making your Home the Heart of Our Business while Proudly Supporting Team Members in becoming their Best Selves.”

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Continual Learning

TCC’s Vision: Principled Profit, Stakeholder-Oriented Capitalism

At the highest levels, The Collier Companies (TCC) is about creating principled prosperity in a sustainable manner through commerce, generating value in

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The image shows a black background with the word “accountability” written in large, white, chalk-style lettering across the top. In the foreground, a hand is holding a marker and appears to be drawing a loading bar underneath the word. The loading bar is partially filled with several white segments, and the text “LOADING…” is written to the right of it.

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Continual Learning

Mistakes, Psychological Safety, and Accountability

It is vital to establish psychological safety up front and create a culture where it is clear that the supervisor is there

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The image shows a bright yellow background with four small, round wooden tokens arranged in a row. Three tokens on the left display white speech-bubble icons, suggesting conversation or messages. On the right, a hand is placing or holding a fourth wooden token that shows a checklist icon, with the word “FEEDBACK” written above it. The overall visual suggests the idea of collecting comments or turning conversations into structured feedback.

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Continual Learning

Three Tips for Feedback that Works

Clarify: Be up front about your intent from the very beginning. “My role is to help you succeed; any coaching or feedback

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A yellow background with a group of white arrows going in the same direction. A few black arrows turn from the group in a different direction

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Continual Learning

Choiceless Choices

We see the world not as it is but as we are. In life we tend not to choose from the entire

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A corkboard with a note pinned on it using 2 red push pins. The note says "You will make mistakes... learn from them."

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Continual Learning

Consider Increasing Your Error Budget

We all understand, the more at bats opportunities you have, the more hits you can have. A major goal of increasing your

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