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It has been said that luck lies in the intersection of preparation (hard, smart work) and opportunity (Seneca, 4 BC-65 AD). While
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Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;
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To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be
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Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture
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In football, pocket presence refers to a quarterback’s ability to maintain composure while standing in the pocket created by the offensive front
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So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I
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Situational Scaffolding is changing the conditions around you to make success more likely. It’s making what you want to do easier to
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“The Power of Mattering” by Zach Mercurio speaks to the viral importance of acknowledging Team Members’ presence and contributions, how their unique
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When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back
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Sandwiching: A technique used by supervisors to try to soften feedback: Scrape up a few nice words of appreciation to begin with
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At the highest levels, The Collier Companies (TCC) is about creating principled prosperity in a sustainable manner through commerce, generating value in
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It is vital to establish psychological safety up front and create a culture where it is clear that the supervisor is there