code of the west

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Code of the West

“Cowboy Ethics: What Wall Street Can Learn From The Code Of The West,” by James P. Owen, is a book of heart

quality is not goodness

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Quality is NOT Goodness, or Even Excellence

Quality is conformance to specified standards. Goodness is an undefended term, even an emotional one. Even excellence is subjective, a value judgment

sugar coating difficult conversations

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Sugar Coating Only Causes Calories: Three Keys to Difficult Conversations

Ah, difficult conversations. Those conversations we want to avoid, be it our neighbors’ noisy parties or the Team Members who seem to

Rectangle 10

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In Praise of Epistemological Modesty

“The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full

joys of radical acceptance

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The Joys of Radical Acceptance

Everyone wants to change the world, no one wants to change themselves. Truer still, we want others to change (our partner, our

cant make money by going broke

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You Can’t Make Money by Going Broke—if it ain’t accretive to earnings, why do it?

It may sound silly but it is true and we all know it: You can’t make money by going broke. Yet what

why not you

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Why Not You?

Today, someone will change their life for the better. Why not you? Today, someone, somewhere will practice kindness to all. Why not

its the net in NOI that counts

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It’s the NET in Net Operating Income (NOI) that counts

Several times recently Team Members have explained (fully or partially) an expense decision by saying, “It’s in the financial plan.” The rest

successful failure

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Successful Failure

A successful failure is one that is not fatal or catastrophic, from which comes a material or equivalent learning experience. Successful failures

unintended consequences

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Beware the Law of Unintended Consequences

This excerpt from “Waiting,” an autobiography by a waitress, illustrates how bonus compensation systems can create perverse incentives: In this restaurant (part

is mind prematurely aging body

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Is Your Mind Prematurely Aging Your Body?

There is a concept called aging set point, which is that our attitudes toward aging can materially affect the way we age.

power of negative thinking

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The Power of Negative Thinking

So you’re wondering, what’s up? Everyone knows that Nathan is an advocate of positive thinking, a radiant optimist if there ever was