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You do not get what you expect, you get what you inspect. What gets measured gets done. What you choose to inspect
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For the most part, I am blessed with excellent team members, associates, and partners. Their creativity, innovation, resourcefulness, and imagination are wonderful
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One wintery day almost a decade and half ago, I was walking along the frozen Charles River in Cambridge, Massachusetts, having a
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An experiment in diagnosis bias* was once conducted at MIT. A class had just been seated when a college representative walked in
Read time: 4 mins
Thesis: Rules are for the guidance of the wise and the blind obedience of fools. Rules are funny things. You need them,
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Normally, I’m pretty happy when I visit my communities. A rare exception occurred the other day. Two Team Members in the office,
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There are only 24 hours in a day, and while we are a generation fortunate enough to reasonably expect to exceed life
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Something is said to be overdetermined when it is caused (determined) by multiple simultaneous sources, any one of which might be enough
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Zig Ziglar, the motivational speaker and author, often told a story called “Leaving for Hawaii.” Stories are a great way to teach
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Micro-actions are steps toward a goal that are sooooo small, anyone can take them. They seem so small that they are virtually
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Sports contain many lessons for life. That is one reason I think we are so enthralled by sports contests. They are life
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Every action has an opportunity cost. Opportunity cost is – the cost, the sacrifice made, in choosing one mutually-exclusive option over another