Read time: 2 mins
Assuming positive intent means that you consciously chose to assume that the people you work with have good intentions, that they are
Read time: 2 mins
Groupthink is when everyone in a group thinks alike, and consensus is valued more than independent or creative thinking. Groupthink is a
Read time: 3 mins
I have made a life-long study of risk and people’s perceptions of risk and their reactions to it. After all, the El
Read time: 2 mins
Role models and group norms are powerful, but perhaps we have never realized how incredibly powerful they can be. A recent study
Read time: 2 mins
Emotion can be thought of as “energy in motion.” To change your mood, MOVE! Or change your circumstances! The other day I
Read time: 2 mins
We often know what we should do. But sometimes we are challenged to get ourselves to do as well as we know.
Read time: 2 mins
“Everywhere you go, there you are” means to me that change must ultimately come from within. I used to think that if
Read time: 2 mins
Effective delegation, levels of empowerment, the limits of authority. All topics worthy of entire books, much less a single blog. So I’m
Read time: 2 mins
On this Memorial Day, it behooves us to remember the long line of men and women who have died that we may
Read time: 2 mins
For a staid business publication, the phrase sounds much too…exotic? But there it was, competitive arousal, in the first paragraph of a
Read time: 2 mins
Crisis does not so much create character as it reveals character. Under stress our facade often cracks and our true selves are
Read time: 3 mins
Toyota recently surpassed General Motors in the number of cars sold in the United States. Toyota enjoys a hard-won and long-held reputation