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Boosting The Virtuous Cycle
To get to work every morning, I must exit a very quiet residential street onto a busy highway. Wonderfully frequently someone slows down to let…
It’s Hard to See Reality from Your Desk
My company owns and manages apartments. I’m well past retirement age, in my 70’s, my official title is Chair and my responsibilities, such as they…
I Told My Team
Recently a situation requiring sensitivity and finesse, was not handled thus even though we had recently covered the topic with our middle managers. When it…
Two Things Your Boss Wants to Hear from You
Content AND Context As a leader and decision maker, one challenge I face is clearly communicating what info I need. Which, it turns out, is almost…
Tired of Pretty Words, Can I Just Have Accountability?
In business, I’ve heard a lot of pretty words over the years. Promises and commitments. Sincerely spoken by earnest folk who intended every word. Unfortunately,…
Two Traits I Yearn to Find
First, high internal standards, motivation that springs bountifully unbidden from within, drive for excellence that wells up without having to summoned. Second, the willingness to…
I’m looking for books on Team Building…
A TCC Team Member reached out with the above inquiry. Surprise! Interesting enough, I’ve read a few! Hiring is like 3 dates and getting married;…
What is Your Creed? Here is Mine.
Creed: Guiding principles; a set of beliefs, principles, or opinions that strongly influence the way people live. My creed is pretty simple really, basically a small…
The Immutable Law of the Harvest
“As You Sow, So Shall You Reap” is the Law of the Harvest and of Life. What you put out there is what you get…
A Brutal Truth Few Speak Of
A good heart is not enough and that is a hard truth that few openly acknowledge. Yes, for sure be a good-hearted, good-natured, well-intentioned, kind…
Respect: The Nitty/Gritty Daily Practice
Folks, respect is a nice word, and we all nod our heads in agreement, believing in our minds we honor it in word and deed.…
Questions from a Mentee, Part 2
Do you believe in luck? If so, how would you explain it? Luck is simply the intersection of preparation and opportunity combined with the courage…
Questions from a Mentee, Part One
Good morning Mr. Collier, I’ve been pondering the below questions, would love your insight. How do you keep good team members? How do you keep…
Seek Out Stalwart Companions
Life has challenges, stumbling blocks to overcome, roadblocks to navigate. Your ability to nimbly and effectively respond is powerfully impacted by the friends you travel…
One Sure Way to Sabotage Your Growth
One sure way to sabotage your personal or professional (which are tightly intertwined) growth is to react emotionally to feedback. We are taught from an…
What is Your SQ: Spiritual Intelligence?
While I first heard the term “spiritual intelligence” very recently, it was first introduced in 1997 by Danah Zohar in ReWiring the Corporate Brain. Intuitively, I…
Your Greatest Gift to Humanity
What is the greatest gift you can give to the world? Many answers come to mind; the simplest being to do the work to be…
Want Better Outcomes? Start Conversations with a Power Lead
What is a “Power Lead”? A power lead is a positive statement that frames what follows in a confident, decisive, affirmative manner: “This is really…
Trusting Loudly
Trusting loudly simply means letting others know that you are depending on them and is a way of expressing appreciation and gratitude. Being open with…
Showing Up Clean
At its simplest level, “Showing Up Clean” means having an open mind. Easy words to say but the ability to calmly hear opinions you disagree…
In Praise of Philoponia
Philoponia is a concept associated with the Stoics and its literal translation from the Latin is “a love of work”. But in the Stoic philosophy…
Three Keys to Influence
Three Keys to Influence: A summary of the “Influencer: The New Science of Leading Change” Whether you’re eradicating disease, improving customer service, or engaging struggling…
OCP=OR
We have a saying at my company: “Our Customer’s Perception is Our Reality.” (OCP=OR) Each one of us sees the world differently and when it…
A Leader’s Highest Leverage Point
Yes, a leader must show the way, articulate the vision, light the fire and yet… all that eventually is little use if a leader does…
Beware the Thomas Becket Pitfall
In any organization, there is a natural desire to please one’s boss. In general, a good, even excellent thing. However, when rules are cast aside,…
Two Lies Leaders Should Never Tell Themselves
Lie #1: “I’ve unique stress others don’t so understandable if I…” Even if the first part of the statement is true, the second is definitely…