Author: Nathan S. Collier

A yellow sign that says "Opportunity ahead" with a bright blue sky with sun and white clouds in the background

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The Phrase That Energizes and Empowers!

So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I

Two hands holding up a sign that says "Today's preparation... tomorrow's success" against a colorful background

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Get Momentum on Your Side: Situational Scaffolding

Situational Scaffolding is changing the conditions around you to make success more likely. It’s making what you want to do easier to

The image shows a small group of adults in a professional setting, standing indoors near a large window with greenery visible outside. They appear to be engaged in a warm, positive conversation. At the center is a woman with light-colored hair, smiling and holding her hands over her chest, suggesting gratitude or appreciation. She’s dressed in business attire. To her left, a man in a suit and glasses is smiling and also touching his chest, mirroring the appreciative gesture. On the right, another person (seen mostly from behind) is clapping or gesturing enthusiastically toward the woman in the center.

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The Power of Mattering

“The Power of Mattering” by Zach Mercurio speaks to the viral importance of acknowledging Team Members’ presence and contributions, how their unique

The image shows a stylized illustration of delegation or leadership. At the top center, there is a red, human-shaped figure standing alone, with one arm raised as if directing or signaling. Below it, arranged in a row, are five smaller human-shaped figures in different colors—yellow, green, blue, orange, and purple. Curved arrows in matching colors point from the red figure down toward each of the five figures, indicating that tasks, responsibilities, or guidance are being distributed from the single red figure to the group below.

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Delegation is a Skill, an Ongoing Process, not a One Time Act

When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back

Two businessmen discussing in corporate office during during business meeting

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Always Separate Praise and Feedback: Why ‘Sandwiching’ Doesn’t Work

Sandwiching: A technique used by supervisors to try to soften feedback: Scrape up a few nice words of appreciation to begin with

The Collier Companies logo with the mission statement written underneath: “Proudly making your Home the Heart of Our Business while Proudly Supporting Team Members in becoming their Best Selves.”

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TCC’s Vision: Principled Profit, Stakeholder-Oriented Capitalism

At the highest levels, The Collier Companies (TCC) is about creating principled prosperity in a sustainable manner through commerce, generating value in

The image shows a black background with the word “accountability” written in large, white, chalk-style lettering across the top. In the foreground, a hand is holding a marker and appears to be drawing a loading bar underneath the word. The loading bar is partially filled with several white segments, and the text “LOADING…” is written to the right of it.

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Mistakes, Psychological Safety, and Accountability

It is vital to establish psychological safety up front and create a culture where it is clear that the supervisor is there

The image shows a bright yellow background with four small, round wooden tokens arranged in a row. Three tokens on the left display white speech-bubble icons, suggesting conversation or messages. On the right, a hand is placing or holding a fourth wooden token that shows a checklist icon, with the word “FEEDBACK” written above it. The overall visual suggests the idea of collecting comments or turning conversations into structured feedback.

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Three Tips for Feedback that Works

Clarify: Be up front about your intent from the very beginning. “My role is to help you succeed; any coaching or feedback

3 sticky notes (one says "body", one says "spirit" and one says "mind") on a chalkboard with curved arrows drawn between them to make a circle. The word "healthy" is written inside the circle.

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Creating Change That Lasts Throughout the New Year

The life expectancy of most New Year’s Resolutions can be measured at best in days, some even mere hours. So how to

A yellow background with a group of white arrows going in the same direction. A few black arrows turn from the group in a different direction

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Choiceless Choices

We see the world not as it is but as we are. In life we tend not to choose from the entire

Festive happy Christmas scene with the closeup of a nicely decorated fir tree and red illuminated background with hanging blurred lights

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I Once Left My Christmas Tree Up for 3 Years…

Why you might ask, and I assure you my wife did… repeatedly : ) Well, it helped that it was artificial and