A woman standing in front of a large, well-lit mirror, likely in a dressing room or backstage area. The mirror is framed with bright round vanity lights. She is holding a plain white mask up to her face, covering her nose and mouth, while looking at her reflection.

Read time: 2 mins

The Knowing (Self Awareness)

The Presentation of Self in Everyday Life

The Presentation of Self in Everyday Life is the title of a 1956 seminal work by sociologist Erving Goffman. His thesis was

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Motivation

Mind-forg’d Manacles

The phrase ‘mind-forg’d manacles’ comes from the poem ‘London’ by romantic author William Blake, written in 1794. Over 200 years ago, Blake

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The image is a flat, vector-style illustration with a soft purple background. In the center, a man in a dark purple suit stands in a thoughtful pose, with one hand on his chin and the other on his hip. Above his head are three interlocking gears, symbolizing thinking or problem-solving. Curved white arrows point from a large question mark on the left toward the gears, and from the gears toward a bright yellow light bulb on the right.

Read time: 2 mins

Balance

Sensemaking

We live in an ever more complex, chaotic world where the pace of change seems to be accelerating daily. How to make

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Hand drawing Preparation Luck Opportunity diagram concept with marker on transparent wipe board. Luck is where preparation meets opportunity.

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Energy

Swimming in a Sea of Serendipity

It has been said that luck lies in the intersection of preparation (hard, smart work) and opportunity (Seneca, 4 BC-65 AD). While

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A yellow background with a woman pointing to the white halo she is wearing on her head

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Continual Learning

The Halo Trap: Even Smart People Get Snared

Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;

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Conceptual image of crumpled paper balls as steps leading to a light bulb, symbolizing failure as part of the creative or problem-solving journey toward success

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Continual Learning

Quiet Failures Sink Strong Teams

To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be

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A hand holding up a sticky note that says "every failure is a step to success" against a blurred colorful background

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Continual Learning

Are You Willing to Invest in Loss?

Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture

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A woman is seated at a desk in front of an open laptop. She has her eyes closed and her hands raised slightly to either side, palms up, as if pausing, centering herself, or tuning out distractions. Two men in business attire stand on either side of her. Both appear to be talking or gesturing toward her—one holding papers and gesturing with his hand, the other leaning in slightly while also holding documents.

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Balance

How is Your Pocket Presence?

In football, pocket presence refers to a quarterback’s ability to maintain composure while standing in the pocket created by the offensive front

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A yellow sign that says "Opportunity ahead" with a bright blue sky with sun and white clouds in the background

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Energy

The Phrase That Energizes and Empowers!

So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I

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Two hands holding up a sign that says "Today's preparation... tomorrow's success" against a colorful background

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Discipline

Get Momentum on Your Side: Situational Scaffolding

Situational Scaffolding is changing the conditions around you to make success more likely. It’s making what you want to do easier to

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The image shows a small group of adults in a professional setting, standing indoors near a large window with greenery visible outside. They appear to be engaged in a warm, positive conversation. At the center is a woman with light-colored hair, smiling and holding her hands over her chest, suggesting gratitude or appreciation. She’s dressed in business attire. To her left, a man in a suit and glasses is smiling and also touching his chest, mirroring the appreciative gesture. On the right, another person (seen mostly from behind) is clapping or gesturing enthusiastically toward the woman in the center.

Read time: 2 mins

Energy

The Power of Mattering

“The Power of Mattering” by Zach Mercurio speaks to the viral importance of acknowledging Team Members’ presence and contributions, how their unique

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The image shows a stylized illustration of delegation or leadership. At the top center, there is a red, human-shaped figure standing alone, with one arm raised as if directing or signaling. Below it, arranged in a row, are five smaller human-shaped figures in different colors—yellow, green, blue, orange, and purple. Curved arrows in matching colors point from the red figure down toward each of the five figures, indicating that tasks, responsibilities, or guidance are being distributed from the single red figure to the group below.

Read time: 2 mins

Continual Learning

Delegation is a Skill, an Ongoing Process, not a One Time Act

When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back

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