EQ Genius

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EQ Genius: Making the 1,000th Feel Like the First

In the service business (and who isn’t in the service business?), emotional intelligence (EQ) is the key factor. At the most basic

Rectangle 10

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Gold Medal Performance: Smiling on the Balance Beam

Did you ever notice at Olympics gymnastics events the athletes beam big smiles as they do their routines? Do you think they

10000 times cumulative power

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10,000 Times: The Cumulative Power of Small Actions

We own our lives, we own massive amounts of our future. It is ours to impact, to create. We often underestimate the

a little girl and her father

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“A little girl and her father…”

“A little girl and her father were crossing a bridge. The father was kind of scared so he asked his little daughter,

back seat faith

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Back Seat Faith

Sometimes my wife drives and I sit in the back seat with our son. On rare occasion I am tempted to critique

commanders creed

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A Commander’s Creed: Netanyahu and the Raid on Entebbe

On June 27, 1976, Palestinian terrorists hijacked Air France Flight 139 and flew it to Entebbe, Uganda. All non-Israeli passengers, except one

four phrases ten words

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Four Phrases, Ten Words

Ten words to change your world: Use these 10 words consistently, with authentic internal alignment and deep sincerity, and you will be

leisure sickness

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Leisure Sickness: Can Vacations Be Bad For You?

Recent studies have shown that the positive effects of vacations tend to be both short and weak.** Indeed, some people may even

joys of simplicity

The Joys of Simplicity

Effectively thinking outside the box requires a deep knowledge of the key elements of a system along with the raw courage to

who controls your future

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Who Controls Your Future?

This is about your old age and how you intend to live it. “Elderly” is the one minority we all are destined

Rectangle 10

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The Power of an Auteur

When it comes to design, Apple is run by a committee of one: Steve Jobs. Jobs reputedly concerns himself with the most

if everything is a priority

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If everything is a priority, then nothing is a priority

When everything is a priority, then nothing is a priority. If everything is important, then nothing is important. Medicine responds to this