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Discipline #2 of “The 4 Disciplines of Execution: Achieving Your Wildly Important Goals” is “Act on Lead Measures” not “Lag Measures”. Most
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To focus their thoughts, SEALs are trained to ask themselves: “Am I feeding the Fear Dog…. Or the Courage Dog?” The
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Yes, yes I know; Micro-Management BAD, Delegation GOOD. However, that is buying into a false dichotomy. One can delegate and still
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Ok, there are a BUNCH of secrets to motivating change, here are five: 1) Take Baby Steps! Try making just one resolution
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“Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to
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A “feel good” distractor is anything we choose to do instead of what we know we should do (i.e. what we do
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As a devout believer in customer service, I often go bonkers (sorry about the technical term) when even one link in the
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MRI in this case stands for “Most Respectful Interpretation” of what someone is saying to you or of their behavior. Words
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“It is demoralizing to have your leadership challenged just because you’re a woman or because you’re a woman of color, but I
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per·sist·ence [ pər sístənss ] 1) the quality of continuing steadily despite problems or difficulties “Tell Me I Can’t Get It
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I was wandering a used bookstore the other day in Miami Beach when I saw a book titled “In the Courtroom of
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To make any process better, does it pay to be obsessed with analyzing your failures? Does virtually any system, whether it be