So what is this magical question that can improve the quality of every relationship you are in, every product you produce, every service you deliver, everything you do?
Here it is:
On a scale of 1 to 10, how would you rate the quality of our relationship (service/product, the meeting we just had? Me as a manager/partner?) during the last week (2 weeks/month/quarter/year/season)?
Any answer less than a 10 gets this follow-up question:
What would it take to make it a 10?
This is where the valuable information comes from. Knowing that a person is dissatisfied is not enough.
Knowing in detail what will satisfy them gives you the information you need to do what is necessary to create a winning product, service, or relationship.
Make it a habit to end every project, meeting, significant interaction with the 2 questions; ask weekly of anyone with whom you are in an important relationship.
*From: Jack Canfield; The Success Principles
As always, I share what I most want/need to learn. – Nathan S. Collier
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