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Verschlimmbesserung literally translates from German as ‘worsening improvement’ and speaks to trying to improve a situation but ending up making it worse.
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Chesterton’s Fence refers to a decision principle: “Before removing an existing rule, structure, or practice, you must first understand why it was
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Are you paying attention to your life? The difference between sliding v. deciding is usually awareness. Sliding is like being on a
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The phrase ‘mind-forg’d manacles’ comes from the poem ‘London’ by romantic author William Blake, written in 1794. Over 200 years ago, Blake
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Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;
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To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be
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Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture
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So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I
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When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back
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Sandwiching: A technique used by supervisors to try to soften feedback: Scrape up a few nice words of appreciation to begin with
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At the highest levels, The Collier Companies (TCC) is about creating principled prosperity in a sustainable manner through commerce, generating value in
