Read time: 6 mins
Steve Ballmer has been the CEO of Microsoft since 2000 and by his own admission he is a “chop, chop, chop, chop,
Read time: 5 mins
Normally, it takes 3 full years to get a J.D. degree (Juris Doctorate or Doctor of Law) and 2 years to get
Read time: 2 mins
I was surfing the radio, looking for some music, driving back to Gainesville from a University of Florida Gator Boosters board meeting
Read time: 3 mins
“The World Health Organization (WHO) recently warned that 1 billion people worldwide could die of tobacco-related causes this century unless ‘urgent action’
Read time: 2 mins
Passengers of the U.S. Airways flight that landed recently in New York City’s Hudson River are having a hard time getting the
Read time: 3 mins
I know, “positive no” sounds like an oxymoron. But it is possible to deliver a no in a positive manner. A manner
Read time: 2 mins
Try as we might (and try we do!), those of us in the business of Customer Service have all experienced being wrong.
Read time: 5 mins
I’ve been listening in the car to a CD of Stephen M. R. Covey’s book, “The Speed of Trust.” Its essence is
Read time: 2 mins
Section 4-08, Subsection P of the New York City traffic code prohibits engine idling for more than three minutes. Engine idling, obviously,
Read time: 3 mins
Beware the Law of Unintended Consequences. Think twice about what you are truly incentivizing. Even though we often approach it as a
Read time: < 1 min
There is a website I like called Post Secrets, that every Sunday posts a fresh batch of annotated, highly-creative and visual postcards
Read time: 2 mins
Is love a noun, something you simply feel, something that just is? Is love something that exists of and by itself, that