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Communication and Customer Service
A friend of mine went to the local mall recently and in order to get into the building, she had to make her way through…
December 19, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Less Past, More Future
“Less past, more future.” Great thought. Powerful phrase! To me it means focusing on creating a meaningful future, with less energy spent on regret or…
December 14, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Monopoly: The Natural Goal of Every Business
The natural goal of every business is monopoly. Why? Because the goal of every business is profit and the way to maximize profit is to…
December 5, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
“The Dance of Intimacy,” by Harriet Lerner
I began re-reading this old favorite the other day. “The Dance of Intimacy” deals with relationships and the patterns of distancing and pursuit (approach-avoidance behavior)…
November 23, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Of Dining Rooms and Kitchens
When I first started out in business, as a budding entrepreneur/investor, I had no mentor or role model or beaten path to follow. I was…
November 7, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Attitude of Gratitude
Picked up a book recently on the history of Europe from 1648 to 1815 (“Pursuit of Glory,” by Tim Blanning). It is a thick tome—more…
November 5, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Mental Muscles
About 6 o’clock one recent Saturday morning I went downstairs and did a few reps on a Nautlius machine. The longer I live, the more…
October 29, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Creating a Company Culture
I realized a long time ago that every company had its own unique culture. I wanted to have a special company, where people enjoyed working,…
October 26, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Create Choices, Not Traps
Always Endeavor to Create Choices, Never Let Yourself be Trapped To not have choices is to be trapped. A very real form of wealth, one…
October 15, 2007
EQ: The Beginning of Rapport and a Relationship
A smile, a nod, a quick acknowledgement: Effective use of non-verbal communication. Much has been made of EQ (Emotional Intelligence Quotient) of late, as a…
September 5, 2007