“30 Methods of Influence” by Stephen R. Covey
27. Delegate effectively. Effective delegation takes emotional courage as we allow, to one degree or another, others to make mistakes on our time, money, and good name. This courage consists of patience, self-control, faith in the potential of others, and respect for individual differences. Effective delegation must be two-way: responsibility given, responsibility received. There are three phases. First, the initial agreement. People have a clear understanding of what is expected and what the resources, authority, latitude, and guidelines are. Second, sustaining the delegatees. The supervisor becomes a source of help, the advocate, not the feared adversary. He provides resources, removes obstacles, sustains actions and decisions, gives vision, provides training, and shares feedback. Third, the accountability process. This is largely one of self-evaluation, since delegatees are supervised by results, by actual performance.
In 10 succinct pages, Stephen R. Covey’s “30 Methods of Influence” contains some of the greatest wisdom I’ve ever read.
The methods fall into three categories: 1. Example: Who You Are and How You Act, modeling by doing (others see), 2. Relationship: Do you Understand and Care? (others feel), and 3. Instruction: What You Tell Me (others hear).
While I’ve posted a blog on the 30 Methods in their entirety, they are so powerful and have had such a profound impact upon my life and effectiveness that I am now posting them one by one, one each week. Profound thoughts are best if savored, wisdom is gained most thoroughly if absorbed over time.