“30 Methods of Influence” by Stephen R. Covey
11. Reward open, honest expressions or questions.
Too often we punish honest, open expressions or questions. We upbraid, judge, belittle, embarrass. Others learn to cover up, to protect themselves, to not ask. The greatest single barrier to rich, honest communication is the tendency to criticize and judge.
In 10 succinct pages, Stephen R. Covey’s “30 Methods of Influence” contains some of the greatest wisdom I’ve ever read.
The methods fall into three categories: 1. Example: Who You Are and How You Act, modeling by doing (others see), 2. Relationship: Do you Understand and Care? (others feel), and 3. Instruction: What You Tell Me (others hear).
While I’ve posted a blog on the 30 Methods in their entirety, they are so powerful and have had such a profound impact upon my life and effectiveness that I am now posting them one by one, one each week. Profound thoughts are best if savored, wisdom is gained most thoroughly if absorbed over time.