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5 Ways to Give Feedback Better, 21 Soft Ways to Say Hard Things

Note: The following is 90% from a 2018 Blog by Claire Lew, CEO of Know Your Team (http://knowyourteam.com). “My life’s mission is to help people…

January 18, 2024

Hoping to Match Up Against a Lazy Rabbit is Not a Plan

We all know the parable of the ‘Tortoise and the Hare’ where the turtle beats the rabbit because the rabbit takes a nap. While a…

January 11, 2024

Keep the ‘Dirt Under Your Fingernails’

Folks, I’m close to 72 years old but I still pick up litter, I still visit communities (the equivalent of ‘walking the factory floor’ in…

January 4, 2024

I Want to Be a Good Person, I Want to Be a Good Citizen… But How Best to Help?

Many kind souls have helped me along my way and I want to give back, in part out of a sense of duty, an obligation…

December 21, 2023

This Quote is Only Half True

“Progress doesn’t come from early risers — progress is made by lazy men looking for easier ways to do things.” – Robert Heinlein Robert Heinlein…

December 19, 2023

“I was left with the impression it was resolved” – Thoughts on the Importance of Full Disclosure and Closure

What are the key elements of leadership? What are the vital roles of a manager? How do you develop people to their fullest, most effective…

December 14, 2023

Little is Large

Folks, there is no mystical key, no hidden secret, no big, concealed trick to success, happiness, or prosperity. Thomas Alva Edison’s famous saying applies in…

December 7, 2023

It’s Hard to See Reality from Your Desk

My company owns and manages apartments. I’m well past retirement age, in my 70’s, my official title is Chair and my responsibilities, such as they…

November 30, 2023

Who Runs You?

The reflexive answer is “I do, of course!” But do you really? How much of our behavior is unthinking, unanalyzed routine? Goalless habit? Or simply…

November 28, 2023

How Good is Your Doorman?

Every day, every moment, we are bombarded with a tsunami of impressions and potential inputs into our consciousness. What we choose, and we DO have…

November 16, 2023

I Told My Team

Recently a situation requiring sensitivity and finesse, was not handled thus even though we had recently covered the topic with our middle managers. When it…

November 14, 2023

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