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Discipline
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Can You Hear with your HEART?
One of the best nuggets of learning regarding communication I’ve ever run across is the HEART acronym, an excellent way to remember how to listen…
September 25, 2014
Breaking the Competency Curse
When we become very, very good at something and get used to the kudos, the praise, the success, the sense of satisfaction our expertise brings,…
September 16, 2014
A Good Pre-Mortem Can Prevent a Bad Post-Mortem
What is a Pre-Mortem? Glad you asked! You are about to embark on a major new project or daring initiative; what could possibly go wrong?…
September 9, 2014
This wasn’t the kind of campaign you could wage by fiat.
During WWII, 45,000 American fighting men had to be taken off the front lines of the European Theater of Operations in the winter of 1944-1945.…
September 2, 2014
The Silent Treatment: Shutting Down Your Heart
Lack of good communication is probably the # 1 reason relationships, personal or professional, get rocky. One partner or both become uncommunicative, often as a result…
August 26, 2014
Listening to Learn
There are classes on public speaking but few, if any, on listening. I recently kicked myself up to “Executive Chair” of my almost 500 person…
August 7, 2014
Self as Instrument
You are the most powerful tool you possess. You can be an instrument for change and positive good. Yet how often do we attempt to…
July 24, 2014
That Monkey on Your Shoulder Isn’t Mine
When you are a manager; people come to you with problems all day long. One of the biggest mistakes new managers/supervisors make is to “own…
July 15, 2014
How to Be Better than People Better Than You
Not as smart as the next guy? They went to a better school? Their parents had more money? Name your handicap (excuse?) and I swear…
July 10, 2014
Don’t Hug the Porcupine
Sometimes you can’t win. Sometimes the most you can do is accept and move on. Believe me, it’s not my favorite option by far. I’m…
July 3, 2014
Beware the Pendulum
A pendulum always goes too far, swinging to one extreme on the left, then to another on the right before eventually wearing itself out and…
June 17, 2014