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What is Your Say/Do Ratio?
Most folks consider themselves trustworthy, some might even be insulted or have hurt feelings if you asked. Yet amazingly few folks ALWAYS do as they…
June 10, 2014Outside Seating is for Take Out Customers Only
Should businesses be run for the convenience of the customers or the employees? Everyone’s business has rules, some of them pretty inviolate (i.e. customers must pay). Beyond…
June 3, 2014It’s the LITTLE Things!
Why is it the little things that make the difference? In part because everyone has already got the big things down and in part…
May 20, 2014Process: The Secret of Success
A lot of folks get caught up in the win, in the result, the outcome. And yet many things, many un-controllables, including chance and luck, impact outcomes. Sooner…
May 8, 201413 Behaviors of Trustworthy People: # 12 Keep Commitments
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey The belief that keeping…
May 6, 2014Addicted to Integrity; Creating Excellence
The USS New Mexico is an 8,000 ton attack class American nuclear sub; a 377 feet long pressurized metal tube running deep beneath the…
May 1, 20144 Cores of Credibility
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Trust speeds up everything,…
April 29, 2014The Snare of the Familiar
We tend to do what is most familiar rather than what is best. It takes emotional discipline to break new behavioral pathways, learn new ways…
April 24, 2014Sloppiness Will Not Be Tolerated
Lightcloud was a hi-tech company (chaired by venture capitalist superstar Marc Andreessen) fighting for its very survival in the post dot com bust, post 9/11…
April 22, 2014