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13 Behaviors of Trustworthy People: #7 Get Better and #8 Confront Reality
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Behavior #7: Get Better…
March 27, 2014
13 Behaviors of Trustworthy People: #6 Deliver Results
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Behavior #6: Deliver Results:…
March 20, 2014
Failing Forward v. Backwards
The failure is a topic much discussed in management literature, generally from two perspectives: the “Power of Failure” in prompting (rapid?) learning and “The Fear…
March 18, 2014
13 Behaviors of Trustworthy People: #5 Show Loyalty
Drawn from “Speed of Trust” by Stephen M.R. Covey The Collier Companies’ Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey #5 Show Loyalty:…
March 13, 2014
“13 Behaviors of Trustworthy People, #1 and #2”
Drawn from “Speed of Trust” by Stephen M.R. Covey The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Trust is a catalyst…
February 27, 2014
“In Praise of Micro-Management”
Yes, yes I know; Micro-Management BAD, Delegation GOOD. However, that is buying into a false dichotomy. One can delegate and still stay closely involved. All too often leader’s delegate…
February 4, 2014
“Five Secrets to Keeping New Year’s Resolutions”
Ok, there are a BUNCH of secrets to motivating change, here are five: 1) Take Baby Steps! Try making just one resolution or maybe three…
January 30, 2014
“The Perils of Giving in to ‘Feel Good’ Distractors”
A “feel good” distractor is anything we choose to do instead of what we know we should do (i.e. what we do when we procrastinate).…
January 23, 2014
The Destructive Power of the Broken Link
As a devout believer in customer service, I often go bonkers (sorry about the technical term) when even one link in the service chain is…
January 21, 2014
“I Just Erase Memories of that Kind of Behavior.”
“It is demoralizing to have your leadership challenged just because you’re a woman or because you’re a woman of color, but I just erase memories…
January 14, 2014
“Tell Me I Can’t Get It Done, and I Will”
per·sist·ence [ pər sístənss ] 1) the quality of continuing steadily despite problems or difficulties “Tell Me I Can’t Get It Done, and I Will”…
January 9, 2014