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Your resting face (aka neutral face or default face) is simply the natural, relaxed expression your face settles into when you’re not
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It has been said that luck lies in the intersection of preparation (hard, smart work) and opportunity (Seneca, 4 BC-65 AD). While
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So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I
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“The Power of Mattering” by Zach Mercurio speaks to the viral importance of acknowledging Team Members’ presence and contributions, how their unique
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Boldness opens doors that stay closed to the timid or tentative and converts possibility into reality, breaks the grip of fear. Boldness
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I care. I care deeply about delivering quality to my Customers, service excellence day in and day out. I want to be
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We court trouble when we ask any one thing to be our everything—one job to give meaning, one person to make us
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Arnold Schwarzenegger was introduced as a ‘self-made’ man, a label he rejected and stated that he had the help of hundreds, if
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When we actually see a person… not as a function, label, or bit player in a supporting role but as another human
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Folks, I’ve got to tell you, there really is no finish line. Oh, there is goal accomplishment and task completion, all good
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I’m not asking about charging a machinegun nest in WWII… I’m speaking about emotional courage. Do you have the internal fortitude to