Subscribe to NSCBlog
Subscribe to NSCBlog

DNA Evidence Foolproof? NOT!
One of my pet peeves is our willingness to accept information offered up as solid fact without giving it a good smell test, without subjecting…
August 31, 2009
PopCap: Perverse Incentives and Humans: Know Thy Adversary
(Friday’s Populist Capitalist Blog Post) “Those of us who looked to the self-interest of the lending institutions to protect shareholder’s equity, myself especially, are in…
August 28, 2009
(1 of 3) Empowerment Revisited
In business, empowerment is “a broad delegation of authority and commensurate responsibility to positions and persons that traditionally have not enjoyed such latitude of action.”…
August 19, 2009
Hostile Interactions and Wound Healing
Wow! This is a mouthful of a title for a blog post: Hostile Interactions and Wound Healing. It is from the title of a study…
August 13, 2009
PopCap: “The right of the people to be secure…against unreasonable searches and seizures, shall not be violated…”
(Friday’s Populist Capitalist Blog Post) “The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures,…
August 7, 2009
Best Advice I Ever Received: Colin Powell, former Secretary of State, Retired Four-Star General
An ambitious new second lieutenant approached an old general at the bar of the officers’ club (one of the few opportunities to jump rank) and…
August 6, 2009
Pay Attention: You Already May Have Everything You Truly Want
Ah, the Rat Race. Most of us get up every morning and run it as hard as we can. Pushing ourselves to excel, to achieve…
July 29, 2009
Primary Happiness, Secondary Happiness
PRIMARY HAPPINESS Primary happiness is our personal set point of happiness, our “background” level of contentment. Primary happiness is deeply related to how we see…
July 27, 2009
Customer Service and Recovery Behavior
At some point it is not enough to just “Say Sorry,” you must also genuinely, sincerely “Do Sorry” as well. Just like the little boy…
July 20, 2009
PopCap: Big Brother Runs Amok for…Nada?
(Friday’s Populist Capitalist Blog Post) National security! Terrorist threats! These have been Washington’s mantra for close to 8 years as our civil liberties have been…
July 17, 2009
The Journal
There is a stack of used writing pads beside a chair in my home office. Most are yellow paper, most are letter-sized pads, a few…
July 13, 2009