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Training Shamu: Lessons for Humans
Amy Sutherland has written a short, amusing book called “What Shamu Taught Me About Life, Love, and Marriage: Lessons for People From Animals and Their…
July 8, 2008
We see the world as we are. We see the world as we expect to see.
Our expectations, our outlook on life, our personal norms, powerfully impact the world we see. This theme of self-fulfilling prophecy is one I return to…
July 1, 2008
Expect the best; Inspect for what you expect.
You do not get what you expect, you get what you inspect. What gets measured gets done. What you choose to inspect also sends a…
June 30, 2008
If there is nothing to do, do nothing.
One wintery day almost a decade and half ago, I was walking along the frozen Charles River in Cambridge, Massachusetts, having a wide-ranging conversation with…
June 26, 2008
Rules: For the guidance of the wise
Thesis: Rules are for the guidance of the wise and the blind obedience of fools. Rules are funny things. You need them, but certain rules…
June 24, 2008
You’ve got time to lean, you’ve got time to clean.
Normally, I’m pretty happy when I visit my communities. A rare exception occurred the other day. Two Team Members in the office, no customers. As…
June 23, 2008
You can choose the lesson you learn
Sports contain many lessons for life. That is one reason I think we are so enthralled by sports contests. They are life condensed, all the…
June 16, 2008
Excusitis
Excusitis: Psychological disorder resulting from the need to defer responsibility to anyone or anything other than oneself. This disorder is usually accompanied by rationalization disorder.…
June 10, 2008
“The Speed of Trust” by Stephen Covey
This is a review and summary of “The Speed of Trust,” written by Stephen M.R. Covey, son of The 7 Habits of Highly Effective People…
June 9, 2008
Emotion is Energy in Motion
Emotion can be thought of as “energy in motion.” To change your mood, MOVE! Or change your circumstances! The other day I received a phone…
June 2, 2008
The Secret of Success is No Secret
Toyota recently surpassed General Motors in the number of cars sold in the United States. Toyota enjoys a hard-won and long-held reputation as an innovative…
May 21, 2008