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It is vital to establish psychological safety up front and create a culture where it is clear that the supervisor is there
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Clarify: Be up front about your intent from the very beginning. “My role is to help you succeed; any coaching or feedback
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More than 4 decades ago, I sat where you are today, graduating from one of the finest law schools in the country,
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Boldness opens doors that stay closed to the timid or tentative and converts possibility into reality, breaks the grip of fear. Boldness
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I care. I care deeply about delivering quality to my Customers, service excellence day in and day out. I want to be
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If you want to change someone’s mind, their mind must be open to change and, as much as we humans like to
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Upward empathy is the ability to fully understand those more powerful than you: authority figures, managers, bosses; anybody with more prestige, or
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To give away the punch line up front, this all turns on how we choose to define ‘The Smartest Person’. And while
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Courtland Alden Collier passed away Thursday, July 17, 2008, just before 3 o’clock in the afternoon. Here is the text of Nathan’s
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So, one Sunday eve recently as I was researching for a UF class on Leadership that I present to ExecEd MBAs and
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When people ask the polite and ritualistic ‘How are you?’ question, my go-to answer is ‘I woke up in America and that
