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Stewardship Leadership
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The Leader’s Path: Evolving Points of View
I used to oppose the minimum wage, for some excellent reasons that reflected sound economic reasoning. Over the years I’ve gradually switched sides. You probably…
January 25, 2008Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Thoughts on Customer Service
The principle is that at some levels, business is simple: Take care of your customers and they will take care of you. The principle may…
January 14, 2008Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Simple Ideas, Complex Execution
The secrets to success often lie in plain sight. They are secrets only because we chose to overlook them. Sometimes the most mundane can serve…
January 9, 2008Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Servant Leadership
Wikipedia says, “Servant leadership is an approach to leadership development, coined and defined by Robert Greenleaf, and advanced by several authors such as Stephen Covey,…
January 7, 2008
A Father’s Legacy
At age 55, I have my first child, a son. He will be 10 months old on Christmas Eve and his presence is a wonderful…
December 21, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Communication and Customer Service
A friend of mine went to the local mall recently and in order to get into the building, she had to make her way through…
December 19, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
How does it make the world a better place?
You occasionally see “WWJD” bracelets, standing for “What Would Jesus Do?” The WWJD bracelets represent a question that wearers are publicly committing to ask themselves…
November 28, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
A Time to Teach
There is a time to teach and a time to refrain from teaching. As a leader, as a business owner deeply committed to earning a…
November 26, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
Of Dining Rooms and Kitchens
When I first started out in business, as a budding entrepreneur/investor, I had no mentor or role model or beaten path to follow. I was…
November 7, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
To Know and Not Do is to Not Know
I sometimes lead a short personal leadership course for the incoming real estate grad students at the University of Florida. I often tell them the…
October 19, 2007Notice: Undefined offset: 0 in /home/collie18/nscblog/wp-content/themes/gallery/loop/content-post-masonry-sidebar.php on line 57
A Crisis is a Terrible Thing to Waste
“’A crisis is a terrible thing to waste,’ Vinod Khosla laments to Larry Page (co-founder of Google). The two Silicon Valley luminaries are chatting one…
October 17, 2007