Category: The Doing (Accountability)

The image shows a stylized illustration of delegation or leadership. At the top center, there is a red, human-shaped figure standing alone, with one arm raised as if directing or signaling. Below it, arranged in a row, are five smaller human-shaped figures in different colors—yellow, green, blue, orange, and purple. Curved arrows in matching colors point from the red figure down toward each of the five figures, indicating that tasks, responsibilities, or guidance are being distributed from the single red figure to the group below.

Read time: 2 mins

Delegation is a Skill, an Ongoing Process, not a One Time Act

When a manager delegates, the ultimate responsibility still remains with the manager. Delegation is NOT abdication; delegating is not turning one’s back

Two businessmen discussing in corporate office during during business meeting

Read time: 2 mins

Always Separate Praise and Feedback: Why ‘Sandwiching’ Doesn’t Work

Sandwiching: A technique used by supervisors to try to soften feedback: Scrape up a few nice words of appreciation to begin with

The Collier Companies logo with the mission statement written underneath: “Proudly making your Home the Heart of Our Business while Proudly Supporting Team Members in becoming their Best Selves.”

Read time: 2 mins

TCC’s Vision: Principled Profit, Stakeholder-Oriented Capitalism

At the highest levels, The Collier Companies (TCC) is about creating principled prosperity in a sustainable manner through commerce, generating value in

The image shows a black background with the word “accountability” written in large, white, chalk-style lettering across the top. In the foreground, a hand is holding a marker and appears to be drawing a loading bar underneath the word. The loading bar is partially filled with several white segments, and the text “LOADING…” is written to the right of it.

Read time: 2 mins

Mistakes, Psychological Safety, and Accountability

It is vital to establish psychological safety up front and create a culture where it is clear that the supervisor is there

The image shows a bright yellow background with four small, round wooden tokens arranged in a row. Three tokens on the left display white speech-bubble icons, suggesting conversation or messages. On the right, a hand is placing or holding a fourth wooden token that shows a checklist icon, with the word “FEEDBACK” written above it. The overall visual suggests the idea of collecting comments or turning conversations into structured feedback.

Read time: 2 mins

Three Tips for Feedback that Works

Clarify: Be up front about your intent from the very beginning. “My role is to help you succeed; any coaching or feedback

3 sticky notes (one says "body", one says "spirit" and one says "mind") on a chalkboard with curved arrows drawn between them to make a circle. The word "healthy" is written inside the circle.

Read time: 2 mins

Creating Change That Lasts Throughout the New Year

The life expectancy of most New Year’s Resolutions can be measured at best in days, some even mere hours. So how to

A corkboard with a note pinned on it using 2 red push pins. The note says "You will make mistakes... learn from them."

Read time: 2 mins

Consider Increasing Your Error Budget

We all understand, the more at bats opportunities you have, the more hits you can have. A major goal of increasing your

Nathan S Collier standing at a podium delivering commencement speech

Read time: 4 mins

NSC Commencement Speech to Fall 2025 UF Law Grads

More than 4 decades ago, I sat where you are today, graduating from one of the finest law schools in the country,

The image shows a large crowd of identical gray human-shaped figures standing in uniform rows. From this crowd, one figure—colored bright yellow—steps forward, breaking away from the uniform line. The yellow figure appears to be walking confidently out of the mass of gray figures, symbolizing individuality, leadership, boldness, or standing out from the crowd.

Read time: 2 mins

Boldness is a Force Multiplier

Boldness opens doors that stay closed to the timid or tentative and converts possibility into reality, breaks the grip of fear. Boldness

Quality concept with themed icons on wooden cubes

Read time: 2 mins

Your Life Is Your Delivery System

Every day you ship a product called You: your energy, clarity, focus, presence, and standards. The question becomes: how reliable is your

Signpost with 2 arrows shows Best way or easy Way

Read time: 2 mins

The Allure of Pseudo-Problems

Pseudo-Problems are distractions or side issues to the real challenge, but they are often less frightening. Confronting the true Goliath before us