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The Immigrant Advantage: What it is, How to get It
A recent news article (New York Times, 5/25/14, “The Immigrant Advantage”) laid out in startling detail how many immigrants are out performing broad swaths of home grown…
June 24, 2014
What is Your Say/Do Ratio?
Most folks consider themselves trustworthy, some might even be insulted or have hurt feelings if you asked. Yet amazingly few folks ALWAYS do as they…
June 10, 2014
Outside Seating is for Take Out Customers Only
Should businesses be run for the convenience of the customers or the employees? Everyone’s business has rules, some of them pretty inviolate (i.e. customers must pay). Beyond…
June 3, 2014
Hell or Heaven?
Personally, I am not into caving. While not particularly claustrophobic, the idea of belly crawling through tunnels so tight that your back touches the roof with every breath leaves me…
May 22, 2014
Thirty Thousand Days
That is what we have, give or take, on this mortal plane; 82 years and perhaps a bit more. If you are reading this, you’ve…
May 15, 2014
13 Behaviors of Trustworthy People: #13 Extend Trust
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Extending Trust is at…
May 13, 2014
Process: The Secret of Success
A lot of folks get caught up in the win, in the result, the outcome. And yet many things, many un-controllables, including chance and luck, impact outcomes. Sooner…
May 8, 2014
Addicted to Integrity; Creating Excellence
The USS New Mexico is an 8,000 ton attack class American nuclear sub; a 377 feet long pressurized metal tube running deep beneath the…
May 1, 2014
4 Cores of Credibility
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Trust speeds up everything,…
April 29, 2014
The Snare of the Familiar
We tend to do what is most familiar rather than what is best. It takes emotional discipline to break new behavioral pathways, learn new ways…
April 24, 2014