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13 Behaviors of Trustworthy People: #9 Clarify Expectations
Drawn from “Speed of Trust” by Stephen M.R. Covey The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Clarifying expectations can be…
April 3, 2014
13 Behaviors of Trustworthy People: #6 Deliver Results
Drawn from “Speed of Trust” by Stephen M.R. Covey. The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey Behavior #6: Deliver Results:…
March 20, 2014
Six Quick, Easy Ways to Make Your Day Miserable
1. As soon as you wake up, start thinking of all the things that are wrong with your life. Continue through out the day.…
March 11, 2014
13 Behaviors of Trustworthy People: #3 Create Transparency and #4 Right Wrongs
The Collier Companies Fall 2013 Conference of Champions featured a two day “Speed of Trust” seminar by FranklinCovey #3 Create Transparency: Transparency is being open and reflects the principles…
March 6, 2014
“Do You Understand the Difference?”
This blog is a paraphrase of “The 4 Disciplines of Execution: Achieving Your Wildly Important Goals” by Sean Covey & Jim Huling, Full Disclosure: The…
February 18, 2014
“In Praise of Micro-Management”
Yes, yes I know; Micro-Management BAD, Delegation GOOD. However, that is buying into a false dichotomy. One can delegate and still stay closely involved. All too often leader’s delegate…
February 4, 2014
The Destructive Power of the Broken Link
As a devout believer in customer service, I often go bonkers (sorry about the technical term) when even one link in the service chain is…
January 21, 2014
Our Fears or Our Dreams? Which Defines Us?
Perfect security is a mirage. It does not, cannot exist. The greatest risk of all is to chase that illusion. Humans need stimuli, we need…
July 23, 2013
Success Begins at Home: Every Child a Wanted Child
Families are the primary transmitters of human capital: habits, values, education, belief systems. As our world grows increasingly complex, it opens “a great divide between…
July 11, 2013
Few are Born Great
Few are born great. Most achieve greatness through unrelenting effort. Day in and day out persistence, practice, practice, practice, and yet even more perseverance. Case…
July 2, 2013
Along the Calf-Paths of the Mind
“The Calf-Path” is a poem by Sam Walter Foss; 1858–1911, about how a wandering calf path became a village street and eventually a crowded thoroughfare,…
June 27, 2013