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Irrational Fears?
I have made a life-long study of risk and people’s perceptions of risk and their reactions to it. After all, the El Dorado of investment…
June 4, 2008
Memo To My Company:
Please, please promise never to do this to our customers! Whenever I experience a mediocre customer service encounter, I think, “How can I learn from…
January 21, 2008
“The Speed of Trust” by Stephen Covey
This is a review and summary of “The Speed of Trust,” written by Stephen M.R. Covey, son of The 7 Habits of Highly Effective People…
June 9, 2008
“Set big goals and own the responsibility for meeting them”
Wendy Kopp, CEO of Teach for America, the company that recruits for difficult teaching positions in urban and rural schools, was recently interviewed by The…
September 29, 2009
Micro-Actions
Micro-actions are steps toward a goal that are sooooo small, anyone can take them. They seem so small that they are virtually effortless, so small…
June 17, 2008
The Incredible Power of Impossible Goals: How Aspirational Should We Be?
“My goal is always the same: to keep the other player from ever scoring a point. That doesn’t always happen, but that’s what I try…
August 29, 2013
Rules: For the guidance of the wise
Thesis: Rules are for the guidance of the wise and the blind obedience of fools. Rules are funny things. You need them, but certain rules…
June 24, 2008
Birds of a Feather
Every parent knows the importance of paying attention to their children’s playmates and friends. Hanging out with good kids increases the odds of good behavior;…
April 8, 2014
The Shortcomings of Superman
Superman is my favorite comic book character. Don’t ask me why. There really is no rhyme or reason to these things. If you were to…
June 21, 2011
A Commander’s Creed: Netanyahu and the Raid on Entebbe
On June 27, 1976, Palestinian terrorists hijacked Air France Flight 139 and flew it to Entebbe, Uganda. All non-Israeli passengers, except one French citizen, were…
September 2, 2011