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Coat & Tie vs. Global Warming: Which One Wins?

A recent New York Times article dealt with a 30-day experiment raising the thermostat settings (72 to 77 in general, 70 to 75 in conference…

August 12, 2008

“I intend to” vs “Immediate I have”: Empowerment and win-win performance agreements

Empowerment has been globally defined as “the process of increasing the capacity of individuals or groups to make choices and to transform those choices into…

August 4, 2008

In Memory of Courtland Alden Collier

Courtland Alden Collier passed away Thursday, July 17, 2008, just before 3 o’clock in the afternoon. Here is the text of Nathan’s prepared remarks for…

July 28, 2008

Chicken Little Rides Again?

“Overblown: How Politicians and the Terrorism Industry Inflate National Security Threats, and Why We Believe Them,” by John E. Mueller “False Alarm: The Truth About…

July 25, 2008

“…not because they are easy, but because they are hard…”

“We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard,…

July 24, 2008

No Individual Raindrop Takes Responsibility But the Flood Still Happens

Occasionally I hear someone lambasting politicians for pandering* to the masses in order to be re-elected, or bemoaning the lack of community spirit, or the…

July 22, 2008

It was true…Until it wasn’t

It was true… Until it wasn’t. Years ago, a wise friend made an observation about a certain aspect of the financial market. Something was a…

July 16, 2008

In Praise of Disappointment

The ability to handle disappointment is one of the more valuable life management skills. The capacity to take disappoint in stride and continue on toward…

July 14, 2008

Expect the best; Inspect for what you expect.

You do not get what you expect, you get what you inspect. What gets measured gets done. What you choose to inspect also sends a…

June 30, 2008

Words Matter

An experiment in diagnosis bias* was once conducted at MIT. A class had just been seated when a college representative walked in and explained that…

June 25, 2008

You’ve got time to lean, you’ve got time to clean.

Normally, I’m pretty happy when I visit my communities. A rare exception occurred the other day. Two Team Members in the office, no customers. As…

June 23, 2008

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