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Your 1st reaction tends to be emotional, often driven by the ‘reptilian’ brain and defensive/protective in nature. An effective response goes to
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Confirmation bias, the tendency to see what we expect and want to see, is one of the most common human mental shortcuts
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The world needs boat rockers, those willing to challenge the status quo and push for change. However, it is not enough to
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Verschlimmbesserung literally translates from German as ‘worsening improvement’ and speaks to trying to improve a situation but ending up making it worse.
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Chesterton’s Fence refers to a decision principle: “Before removing an existing rule, structure, or practice, you must first understand why it was
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Are you paying attention to your life? The difference between sliding v. deciding is usually awareness. Sliding is like being on a
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The phrase ‘mind-forg’d manacles’ comes from the poem ‘London’ by romantic author William Blake, written in 1794. Over 200 years ago, Blake
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Halo Effect occurs when we equate proficiency in one area with competence in another. Another name for the phenomena is Generalization Bias;
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To be a ‘smart organization’, for a company to fully utilize the expertise and front-line knowledge of all, speaking up must be
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Transparency and Ownership are keys to any organization learning and thriving. In spite of any and all efforts to develop a culture
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So often one hears “I have to…” as in “I have to deal with this situation before it blows up…” or “I
